Domestly is South Africa’s first and only on-demand cleaning app, which is revolutionizing the cleaning industry.
Domestly connects busy people to trusted, background checked cleaning professionals. Within three minutes you can book a cleaner for as early as the next day. By connecting the cleaning professionals directly to homeowners, they make housekeeping more affordable and accessible to everyone. Apart from creating happy homeowners, we also uplift and empower South African women who are unemployed or underemployed. Domestly has taken the pain out of finding a reliable cleaner and many customers enjoy the fact that they don’t need to worry about contracts or other labour law obligations involved with being an employer. Additionally, Domestly cleaners can set their own rates. Not only does this offer the customers a range of rates to choose from, but it also allows the cleaner to control her earning power.
The booking process is simple and quick. With the tap of a button, a user can browse the profiles of over 500 cleaning professionals, allowing them to choose the service, hours and the price point that fits their pocket. Customers can use our app or website, which also allows them to do bulk bookings and rebook their favourite cleaner. Domestly is the only on-demand cleaning platform in South Africa that allows the customer to view detailed profiles of each cleaner, which includes ratings and reviews from other customers, and thereby find their perfect Domestly match.
All payments for services are conveniently handled within the app via credit card; there is also an option to pay by ETF should you prefer. The service is currently available online at domestly.com, and via applications for iPhone and Android.
Behind the scenes the Domestly Operations team works very hard to ensure that each and every client is happy and to resolve any issues that might crop up. A recent customer commented, “Domestly is awesome. I appreciate the effort that is put in and it’s not just a business but it feels more like a mutual respect relationship”.
Domestly recently scooped up the award for Best Comsumer App as well as won the overall MTN App of the Year 2016 award. The MTN App of the year awards celebrates the out-of-the-box thinkers that drive change through real solutions that deal with real problems. The winners were selected from over 450 entries competing in several categories, namely, Best Enterprise, Best Consumer, Best Enterprise Development, and Best Breakthrough Developer, Best Most Innovative and Best Mobile Gaming.
Currently Domestly services Cape Town, Johannesburg and Pretoria.
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