It’s frustrating enough when you’re on the road and your car engine gives you trouble, but it’s a whole different story when things go wrong with the engine of the plane you’re flying in.

That’s what happened to folks on the Southwest Flight 3472 with 99 passengers on board, headed to Orlando from New Orleans.

Kudos to the pilots and cabin crew, who apparently handled the situation like seasoned pros, with this from NBC:

“We believe it was an isolated incident,” [Southwest spokesman Chris] Mainz said. The airline will give passengers full refunds as well as $500 vouchers, he said. The plane landed in Orlando at around 5 p.m.

This video just about sums up the drama:

[source:nbc]