2oceansvibe News | South African and international news

Sponsored by RSAWeb rss
2ov Radio
  • Home
  • About
    • Terms and Conditions
    • Seth Rotherham
  • du Cap Collection
  • Café du Cap
  • Cabine du Cap
  • Media Packs / Advertising
  • Contact
    • Contact
    • Anonymous Tips
    • Twitter
    • Facebook
Seth Rotherham
  • Apple vs. Android In SA – Customer Satisfaction Scores Revealed

    01 Nov 2017 by Reinhardt in Apple, Digicape, Lifestyle, South Africa, Tech/Sci
    Related Posts
    • The Easiest Way To Insure Your Apple Products
    • Reviews For The Latest iPad Air Say The Same Thing
    • The Story Behind How Apple Got Its Name
    • Incredible Winners From The 'Shot On iPhone Macro Challenge'
    • Quick And Simple Ways To Free Up Some iPhone Storage

    The stats are out and it’s another win for iPhone. Obviously.

    The stylish tech brand topped the list again, proving to be South Africa’s favourite smartphone for the fifth year in a row, thanks to the South African Customer Satisfaction Index (SAcsi).

    Consulta did the market research, focusing on mobile handset usage in our country and brand’s ability to meet customer expectations. 1 405 randomly selected candidates participated.

    What they found was no surprise: as a nation, we were most satisfied with iPhone. This was followed by the Chinese counterpart, Huawei, with Southern Korea’s Samsung holding strong at number three.

    André Schreuder, CEO of Consulta said that:

    Although Apple and Samsung have maintained their dominance in the minds of their customers, Huawei has made strong inroads to grow its market share since last year.

    Apple’s brand perception across a variety of linked devices such as tablets, laptops and watches has contributed to customers viewing it as a high-quality brand that meets their needs in a reliable way.

    But we knew this already… Apple is the business! It claimed an SAcsi score of 84 out of 100, leaving it well above SA’s industry average of 79,7. It also continued to see growth, adding an extra 0,5 points to its 2016 score of 83,5.

    What about the others?

    “Other handset manufacturers – including the likes of Sony, Blackberry and LG among others, were grouped together is the survey. They experienced an overall decline in customer satisfaction to 75.1 in 2017, down from 77.5 in 2016 and 82.4 in 2015.”

    Ja, ja. Can you guess what’s in my pocket?

    [source:fin24]

    • ← WATCH LIVE: Murder Accused Henri Van Breda Spends 23rd Birthday On The Witness Stand
    • Adam Sandler Touched An Actress’s Leg on TV And People Are Not Happy [Video] →
    • Tweet
    • Tags:
    • Apple
    • Digicape
    • Huawei
    • samsung
    • smartphone

    Latest News

    • Why They Reckon A Global Recession Is Coming

      [imagesource: EPA] According to the World Bank, in the 72 years since 1950, the world e...

    • The Rise Of Alternative Learning

      More and more people are being schooled outside of the four walls of an institution and ar...

    • This Man Could Be SA’s Least Creative Rhino Horn Smuggler

      [imagesource: Shutterstock] Rhino poaching continues to be profitable for those who get...

    • Why Crypto Investors Are Watching Interest Rates And Inflation

      [imagesource: Techonomy] The financial news has been somewhat bleak of late. However, t...

    • Plenty Of South African Touches In Idris Elba’s New Survival Thriller [Trailer]

      [imagesource: Universal Pictures] If a film along the lines of Jurassic Park had to be ...


    • 2oceansvibe Partners

    • CONTACT US
    • GOT A HOT STORY?
    • 2oceansvibe Radio
    • 2oceansvibe Media
    • Media Pack
    • Seth Rotherham
    • Café du Cap
    • Cabine du Cap
    • Cape Town City Accommodation
    • Terms & Conditions
    • Business
    • Media
    • Entertainment
    • Tech/Sci
    • World
    • Travel
    • Lifestyle
    • Sport
    • Politics
  • Follow

    2oceansvibe.com is part of the 2oceansVibe Media Group

    DMMA Logo