I would hate to be the person responsible for running Spree’s Facebook page right now, because it’s turned into a bit of a bloodbath.
Most online retailers’ Facebook pages are frequented by customers having a gripe (it’s what we humans do), but it appears that customers have finally lost the plot with Spree.
A look at some responses to their most recent Facebook post, from yesterday morning, to get the ball rolling:
A post from last Friday has seen similar outrage:
The day before, Thursday, August 30, they posted this. As you can see, same reaction:
Beginning to see a pattern here.
You know what’s coming in the comments section on the August 29 post, don’t you?
Without going too deep into the wormhole, their most recent Instagram post has a fair few gripes on it, too:
You don’t even wanna get started on their Facebook ‘Community’ section.
We know that Spree and Superbalist recently announced a merger, but it’s surprising to see one of the country’s premier online retailers being dragged so hard for their customer service.
I guess we will keep an eye on things to see if the situation improves.
[source:facebook]
