2oceansvibe News | South African and international news

Sponsored by RSAWeb rss
2ov Radio
  • Home
  • About
    • Terms and Conditions
    • Seth Rotherham
  • Lifestyle & Hospitality
  • Café du Cap
  • Cabine du Cap
  • Media Packs / Advertising
  • Contact
    • Contact
    • Anonymous Tips
    • Twitter
    • Facebook
Seth Rotherham
  • Results Are In – Which Tech Brand Gives The Best Customer Service?

    26 Apr 2019 by Carrie in Apple, Digicape, Partners, Tech/Sci
    Related Posts
    • Things Are Really Heating Up In The Apple Versus Facebook Privacy War
    • Obviously Apple Is Selling The Most Beautiful Bicycle Helmet [Video]
    • Great Specials On Airpods, iPhone SE, Apple Watch, MacBook Air, And More
    • Pricing And Dates For iPhone 12 In SA
    • Top 10 Most Downloaded iPhone Apps For 2020

    Until recently, I was a PC person all the way.

    After going through the trauma of trying to get three buggy laptops working properly, I decided to buy a MacBook Air.

    And I’ve never looked back.

    Needless to say, I was not surprised to find out that Apple has come out tops in Laptop Mag‘s annual tech support showdown, designed to help customers determine which companies are offering the most reliable customer service in the tech industry.

    Here’s MacRumors with the details:

    Apple received an aggregate score of 91, earning 54 points [out of 60] for its web-based tech support and 37 points [out of 40] for its phone-based tech support. Laptop Mag says that Apple’s support staff are among the “fastest and most knowledgeable,” offering up “accurate answers” to Mac questions across live chat, social media, and the phone

    You can check out how other tech brands compared here:

    This backs up my own experience as a Mac user. When a problem arises with my machine – which is rare – the resources available to me far surpass any that I had access to when I was running a PC.

    At Digicape, South Africa’s largest independent Apple retailer, for example, you can make a ‘Fundi Booking’.

    A Fundi Booking is a one-on-one appointment with one of their ‘Apple Fundis’ to discuss any question or problem you have related to your Apple hardware or software, or any other products that Digicape support.

    Anyone who has tried to fix something by calling a call centre will understand why engaging with a real person who can walk you through something in real time has the potential to be both time-saving and life-changing.

    To add to the convenience, you can schedule a Fundi Booking online.

    Then, when your iPhone, iPad or Apple Watch gets dated, you can trade them in at your local Digicape store and get fresh moola to spend as you please.

    Hello new iPhone, iPad or Watch.

    To make the switch to Apple, or just browse the latest Apple products visit the Digicape website.

    [source:macrumors]

    • ← The Announcement Of The Mr South Africa 2019 Finalists Was A Trainwreck
    • Can’t Unsee: Everyone Is Talking About This Human Milk Duct Picture →
    • Tweet
    • Tags:
    • Apple
    • Digicape
    • support
    • tech brands
    • tech support

    Latest News

    • Watch Biden’s Inauguration Here (And Get Half-Price Pizza And Free Ice Lollies)

      [imagesource: Getty Images] Well, today’s a pretty exciting day for a lot of people -...

    • Viral Video Shows Worcester Cop Beating Man With Sjambok

      Three SAPS officers are under investigation after video footage emerged of them assaulting...

    • Jabs, Jets, And Luxury Accommodation: The Super-Rich Are Taking ‘Vaccine Vacations’

      [imagesource: Getty] When it was first announced that viable COVID-19 vaccines were sho...

    • Facebook Group Tracks The Movements Of Notorious Cape Town Scammers

      [imagesource: Facebook / Where's the Kumars?] Most humans are good people, so when you ...

    • How To Buy Calvin Klein Underwear In South Africa

      [imagesource:here] I’ve always had a bit of a problem, when it comes to my underwear....


    • 2oceansvibe Partners

    • CONTACT US
    • GOT A HOT STORY?
    • 2oceansvibe Radio
    • 2oceansvibe Media
    • Media Pack
    • Seth Rotherham
    • Café du Cap
    • Cabine du Cap
    • Cape Town City Accommodation
    • Terms & Conditions
    • Business
    • Media
    • Entertainment
    • Tech/Sci
    • World
    • Travel
    • Lifestyle
    • Sport
    • Politics
  • Follow

    2oceansvibe.com is part of the 2oceansVibe Media Group

    DMMA Logo