In the last couple weeks we wrote an article accusing Nedbank of acting in an illegal manner – by A) spamming clients and B) charging for the opt-out.
Just to bring you up to speed, we kicked off with this article and then followed up with this article, confirming our suspicions. It should be noted that I have never asked to be on any mailing list. Please also note the charge mentioned below – to opt out.
Here is the offending message.
Please enjoy the response:
Thanks for that, Nedbank. This is my response.
1) I don’t care what you think the law is regarding sending me SPAM messages – it’s not going to change the fact that you are doing so against my will and that every Nedbank customer I know hates you for it. Keep fooling yourself and keep taking advantage of the law.
2) You are sailing so close to the edge here, it’s a joke. If you are SO sure that you’re in the right, then why did your SPAM messages suddenly change the day after our allegations? Below is a screenshot one of our readers forwarded us the very next day, thanking us for standing up for the consumer, whose privacy means nothing to you.
Contradictory to your confident ramblings above, wouldn’t you say?
Then lastly, you tell me that you have removed my number from your database?
Why then did I get this on Monday?
So there you go. It’s quite clear you guys don’t know your arse from your elbow.
And your spamming practices do not end at SMSs. Also be aware that it is a fact that you (and the other banks who have zero care for their customers’ privacy) have single-handedly pushed society to this point where we no longer answer numbers we don’t know.
I hope you’re happy with the result.
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